7 Feb 2025

Navigating PHL for First-Time Travelers: Arrivals, Departures, and Connecting Flights

Philadelphia International Airport (PHL) isn’t just a gateway to the City of Brotherly Love; it’s a microcosm of travel itself, bustling with the energy of millions of passengers each year. For first-time travelers, navigating an airport of this scale might feel a bit like stepping into a labyrinth. But don’t worry—armed with the right information, you’ll find PHL more manageable than you might expect. From its historic charm to its modern amenities, PHL offers an experience that reflects the dynamic spirit of Philadelphia. Whether you’re arriving to explore Philly’s rich history,  departing on a new adventure, or stuck on a layover, understanding the ins and outs of the airport will set you up for smooth sailing—or flying, in this case.

This guide is here to help you conquer your PHL experience, providing practical tips and a little local insight. Whether you’re breezing through TSA Pre-Check, sampling a local delicacy like a Philly cheesesteak before your flight, or navigating shuttle connections between terminals, you’ll feel like a seasoned traveler in no time. So, let’s dive in and discover how to make your time at PHL as smooth and enjoyable as possible.

Understanding the Basics of PHL

Philadelphia International Airport is a sprawling travel hub with seven terminals: A-East, A-West, B, C, D, E, and F. These terminals are connected via walkways and shuttles, making it relatively easy to navigate once you’re inside. With over 140 gates and a layout designed to handle millions of passengers annually, PHL offers a blend of efficiency and modern amenities to enhance your travel experience.

One of the best aspects of PHL is its walkable design—all terminals are accessible post-security, so you can easily explore the airport if you have extra time. Free shuttles operate between Terminals A and F as well as C and F, providing a convenient way to cover longer distances without breaking a sweat. For first-time travelers, these amenities help ease the stress of navigating such a large facility.

Departing from PHL: What You Need to Know

  1. Arrive Early for Smooth Travels
    It’s recommended to arrive at the airport at least two hours before your scheduled departure for domestic flights and three hours for international flights. This ensures plenty of time for check-in, security, and navigating the terminals.
  2. TSA Pre-Check and Security Checkpoints
    PHL offers dedicated TSA Pre-Check lanes at Checkpoint A-East (Gates A 1-13), C, and D-E. For expedited screening, use Checkpoint C, which is TSA Pre-Check only and operates from 4:15 a.m. to 8:00 p.m. To avoid delays, familiarize yourself with the TSA 3-1-1 rule and review prohibited items at tsa.gov.
  3. Check Airline and Baggage Policies
    Avoid surprises by reviewing your airline’s baggage policies ahead of time. Each airline has specific guidelines, so check their website or contact them directly if you’re unsure.
  4. Parking and Navigation Made Easy
    If you’re driving to PHL, check real-time space availability in the garages and Economy Lot at PHL Parking.

Use the interactive Navigate PHL map at maps.phl.org to plan your route through the airport and locate your gate, dining options, and more.

Arriving at PHL: What to Expect

  1. Smooth Baggage Claim
    Upon landing, follow signs to the baggage claim area located on the ground floor of each terminal. Flight information displays near the carousels will guide you to your luggage.
  2. Ground Transportation Options
    PHL offers several convenient options to reach your destination:
  • SEPTA Airport Line: An affordable and efficient way to get to Center City Philadelphia or surrounding suburbs, with arrivals every 30 minutes.
  • Ride-Sharing and Taxis: Pick-up zones for Uber, Lyft, and taxis are located just outside the baggage claim area.
  • Car Rentals: PHL provides access to major car rental companies, with shuttles available to take you to rental lots.
  1. Grab a Bite or Pick Up Essentials
    If you’re hungry or need a quick coffee, the arrival halls feature various cafes and convenience stores. It’s a great way to recharge before continuing your journey.

Connecting Flights and Layovers at PHL

For travelers with connecting flights or layovers, Philadelphia International Airport offers plenty of amenities to make your time between flights more comfortable. When hunger strikes, explore the dining options available in each terminal:

  • Terminal A: Chickie’s & Pete’s, Dunkin’, Smashburger, Yards Brewing Company, Gachi House of Sushi & Noodles, and more.
  • Terminal B: Chick-Fil-A, Geno’s Steaks, Germantown Biergarten, Independence Prime, and Vino Volo.
  • Terminal C: Jamba Juice, Starbucks, Jim’s South St. Famous Cheesesteaks, and Bud & Marilyn’s.
  • Terminal D: Auntie Anne’s, Bar Symon, Mo’ Burger, and SodaStream Professional.
  • Terminal E: Chick-Fil-A, Gachi House of Sushi & Noodles, Good Luck Pizza, and Burger King.

Whether you’re craving a quick snack or a sit-down meal, PHL’s variety of restaurants ensures you won’t go hungry during your layover. The airport’s walkable design means that all terminals are accessible post-security, so you won’t have to go through TSA again. This is particularly helpful if you’re short on time between flights.

Travelers with extended layovers can make use of Minute Suites in the Terminal A-B Link, where you can enjoy the following amenities:

  • A daybed sofa (sleeps two) with pillows and fresh blankets
  • High-speed Wi-Fi for work or streaming
  • A workstation equipped with charging ports for your devices
  • A high-definition TV with access to streaming apps
  • Alexa is available to provide white noise and sound masking
  • Access to showers, with reservations

This is the perfect place to get some privacy within the security checkpoints. 

Keep an eye on the airport’s flight status monitors to stay updated on any changes to your connecting flight’s gate or schedule. For peace of mind, download your airline’s app for real-time notifications and helpful tools like mobile boarding passes.

Pro Tips for a Stress-Free PHL Experience

  • Use Minute Suites: Located in the Terminal A-B Link, Minute Suites offer a private, comfortable space to nap, relax, or work while waiting for your flight.
  • Know Your Way: The Navigate PHL map is a lifesaver for finding gates, amenities, and dining options quickly.
  • Take Advantage of Free Wi-Fi: Stay connected with PHL’s complimentary Wi-Fi and charging stations throughout the terminals.

With these tips in mind, navigating Philadelphia International Airport becomes a breeze. From dedicated shuttles and TSA Pre-Check lanes to helpful maps and comfortable places to nap like Minute Suites, PHL is designed to make your travel experience smooth and enjoyable. Whether you’re arriving or departing, you’re now prepared for a stress-free journey through PHL.

Safe travels!