Resources • FAQs

FAQs

About Minute Suites

What is Minute Suites?

Minute Suites offers private, fully enclosed suites located inside the airport, past security. Travelers use them to rest, work, or recharge between flights.

We are not a lounge, spa, or shared space. Each reservation includes your own private suite.

Travel essentials, personal care items, beverages, and snacks are available for purchase.

Who is Minute Suites best for?

Our suites are ideal for:

  • Early departures
  • Long layovers
  • Delayed or cancelled flights
  • Overnight stays
  • Business travelers needing a quiet workspace
  • Families traveling with children
  • Travelers who prefer privacy over a crowded gate area

What's the difference between Minute Suites and Minute Suites Express?

Both Minute Suites and Minute Suites Express  provide a private, comfortable space to relax, work, or recharge between flights. Minute Suites Express locations are designed with shorter stays in mind and feature sofa-style seating. Standard Minute Suites locations typically include a daybed, making them ideal for guests looking to stretch out or rest for longer periods.

No matter which location you visit, you'll enjoy the same private space, complimentary Wi-Fi, charging outlets, a workspace, and a quiet escape from the airport.

Suites & Amenities

What is included in a suite?

Each private suite includes:

  • A daybed sofa with a pull out trundle bed
  • Smart TV
  • Complimentary Wi-Fi
  • Sound masking/noise suppression features for added privacy
  • Workspace surface
  • Charging ports

Pillows and blankets are available upon request.

Amenities may vary by airport location.

Can I bring a guest?

Yes. Two adults can share a suite at no additional charge. Children under 18 are always welcome when accompanied by an adult.

Are restrooms inside the suite?

Suites do not include a private bathroom. Restrooms are available either within the Minute Suites location or in the terminal nearby, depending on your location.

Are showers available?

Shower facilities are available at select locations for an additional charge, subject to availability. You can reserve a shower in advance online or at the front desk.

What is the Clean & Serene® Cleaning Fee?

A $5.00 Clean & Serene® fee applies to reservations at IAH, BWI, and BNA. This fee covers the cost of medical-grade sanitizing products, laundering, labor, and maintenance required to prepare each suite for every guest. The fee is non-refundable and applies to all guests, including members of third-party access programs.

Is Minute Suites clean and safe?

Cleanliness is one of our highest priorities. Our Clean & Serene™ promise reflects the standards on which Minute Suites was founded.

We use hospital-grade cleaning products and follow thorough sanitation procedures between every guest stay to ensure each suite is refreshed and prepared with care.

Suites lock from the inside for privacy, and locations are staffed and monitored for safety.

Reservations & Pricing

How does pricing work?

Suites are priced per suite, not per person, with a one-hour minimum. After the first hour, additional time is available in 15-minute increments. You may reserve as little or as much time as you need, based on availability. Please visit your specific airport page for current pricing.

What is an Overnight Stay?

Our Overnight Stay includes 8 consecutive hours in a private suite between 9:00 PM and 8:00 AM.

Overnight reservations must begin between 9:00 PM and midnight. The latest arrival time is midnight to allow the full 8-hour stay.

Overnight stays are offered at a dedicated overnight rate and provide significantly greater value than booking hourly time individually, making them ideal for early departures and long overnight layovers.

Staying overnight inside the terminal allows guests to remain within the secure area of the airport, avoiding ground transportation, hotel transfers, and the need to exit and re-clear TSA before an early departure.

Overnight stays are available at all Minute Suites locations except BNA in Nashville and BWI in Baltimore.

How do I know if my reservation is confirmed?

You will receive a confirmation email after booking, and an SMS text message if you provided a U.S. phone number. A valid credit or debit card is required to hold your reservation.

Can I book a suite for someone else?

Yes. The cardholder does not need to be the guest staying in the suite. Guests under 18 must be accompanied by an adult.

What is your cancellation policy?

Hourly reservations must be canceled more than 3 hours before your scheduled arrival time to receive a refund.Overnight reservations must be canceled more than 12 hours before arrival to receive a refund.

To cancel or reschedule, visit minutesuites.com if you booked online, or contact your location directly by phone or email. Find your location's contact information here.

What happens if I arrive late?

If you do not arrive within 15 minutes of your scheduled start time, your reservation may be marked as a no-show and the full amount will be charged.
If you know you're running late, please contact your location directly as soon as possible so our team can do its best to assist based on availability. Find your location's contact information here.

Do you offer any special discounts?

Minute Suites offers special rates for:

  • Active duty military
  • First responders
  • Airline crew
  • Priority Pass members
  • Nursing mothers

Eligible guests may be asked to present valid identification at check in.

From time to time, we also introduce seasonal offers and limited promotions. Guests may sign up for email or text updates and follow us on social media to stay informed.

Priority Pass

Does Minute Suites accept Priority Pass?

Yes. All Minute Suites locations accept Priority Pass, subject to availability.
Your first hour is covered by your Priority Pass membership. A Priority Pass member and one guest can share a suite at no additional charge; children under 18 are always welcome when accompanied by an adult. Need more time? Additional time is available in 15-minute increments at $10 per increment, or book by the hour starting at $40. Overnight stays are available at $215.
To ensure a suite is available when you arrive, reservations are strongly recommended and can be made at minutesuites.com. Walk-in access is subject to availability. Please have your Priority Pass membership card available at check-in.

Before You Arrive

Where are Minute Suites located?

Minute Suites locations are inside airport terminals, past the TSA security checkpoint.

Guests must have a same-day boarding pass and access to that terminal to visit.

Signage may be limited in some terminals. If you are having trouble locating us, please visit the Locations page on our website for terminal and gate area details, or search “Minute Suites + your airport” in Google Maps for step-by-step directions within the airport.

Can I access Minute Suites without flying?

No. We are located inside secure airport terminals, so access is limited to ticketed passengers who have cleared security.

Can I leave the airport and return for my reservation?

Airport re-entry policies are determined by TSA and the individual airport. Guests must clear security again to re-enter the terminal.

We recommend allowing extra time if you plan to exit and return.

How early should I arrive for my reservation?

We recommend arriving at your scheduled start time. Suites are prepared based on reservation timing and availability.

During Your Stay

Can I bring food and drinks into my suite?

Yes. Food and beverages are allowed.

Excessive cleaning needs may result in an additional fee.

Are children allowed?

Yes. Families are welcome.

Are pets allowed in Minute Suites?

Service animals are welcome at all Minute Suites locations.

Traveling pets are permitted inside the suite. Guests are responsible for their animals at all times and for ensuring the suite is left in good condition.

Additional cleaning fees may apply if necessary.

Is smoking allowed?

No. Smoking is not permitted in any Minute Suites location.

Additional Questions

Are you hiring?

Hiring is handled by individual airport locations. Please visit our Careers Page to learn more.

Do you offer franchising opportunities?

Minute Suites is privately owned and does not offer franchising opportunities at this time.