Privacy Policy

Minute Suites Privacy Policy

Updated: December 18, 2025

 

 

1. Foundation and Scope

Minute Suites operates under a commitment to responsible data stewardship. We recognize that our guests rely on us for more than physical comfort during travel disruptions and layovers. They entrust us with personal details that enable reservations, payments, and communications. This policy outlines how we collect, use, and protect that information within the context of our airport hospitality services. We do not monetize guest data through external sales or third party marketing arrangements. Information leaves our direct control only under circumstances outlined in this document, and those circumstances remain narrow by design.

Guest testimonials occasionally feature names or identifying details. These appear only when voluntarily submitted through public review platforms or when explicit authorization has been granted by the individual quoted.

 

2. Categories of Information Gathered

Our operations require specific data points to function properly. When you reserve accommodations, navigate our digital properties, or initiate contact with our team, we gather information necessary to fulfill those interactions.

This includes identifying information such as your name, contact numbers, and email addresses. Financial data necessary for transaction processing is collected at the point of purchase. Travel documentation may be required for airport security compliance, particularly when validating eligibility to access post-security areas where our suites are located.

We track behavioral patterns on our website, including page visits, location searches, and navigation sequences. This usage data informs technical improvements and service enhancements. Voluntary submissions through inquiry forms, feedback channels, or testimonial platforms provide additional information used to refine guest services and respond to individual requests. Access to this information remains restricted to personnel whose responsibilities require it.

 

3. Operational Use of Collected Data

Information collected serves these specific functions:

  • Reservation processing, confirmation, and fulfillment
  • Direct communication regarding bookings, service modifications, or operational updates
  • Airport security compliance, including boarding pass verification where mandated by facility regulations
  • Financial transaction completion and receipt documentation
  • Website performance optimization and suite operation improvements
  • Guest inquiry response and feedback acknowledgment
  • Service pattern analysis for experience enhancement

4. Information Sharing Parameters

Minute Suites does not engage in the commercial distribution of guest information. Your data will not appear in third party marketing databases or advertising networks through our actions.

Limited sharing occurs only with internal personnel and vetted service partners essential to our operations. These entities assist with payment processing infrastructure or support systems that enable our booking platforms. Contractual obligations require these partners to maintain confidentiality standards and restrict data use to authorized purposes exclusively.

Our approach to information control mirrors the consistency guests experience in our physical spaces.

 

5. Security Measures and Retention Practices

We implement protective protocols designed to prevent unauthorized access, modification, or misuse of personal information. These safeguards function at both technical and procedural levels.

Data retention periods align with operational necessity, legal compliance requirements, and dispute resolution timelines. Retention duration varies based on factors including transaction history, regulatory obligations, and business continuity needs. Information is not retained beyond justifiable timeframes.

 

6. Individual Rights and Request Procedures

You maintain rights regarding information we hold about you. These include the ability to request access to your data, seek corrections to inaccurate information, or request deletion when circumstances permit.

You may also request detailed explanations of how your information is used within our systems. Certain records may require retention for legal compliance or operational integrity, and we will communicate these limitations when they apply.

Communication preferences remain under your control. Removal from marketing contact lists or service update distributions can be requested at any time. We process these requests expeditiously and update our records to reflect your stated preferences.

 

7. Digital Tracking Technologies

Our website employs cookies and similar tracking mechanisms to understand visitor behavior patterns. These tools reveal which pages receive the most traffic, how booking interfaces are utilized, and where technical obstacles may exist.

Data gathered through cookies supports site performance optimization, layout refinement, and user experience improvements. These technologies do not independently reveal your identity unless you voluntarily provide identifying information during booking or inquiry processes.

 

8. External Platform Connections

Our digital properties contain links to third party services, particularly those handling payment processing or airport credential verification. These external platforms operate under their own privacy frameworks.

We encourage visitors to examine the privacy practices of any third party site before providing information. Minute Suites bears no responsibility for data collection or usage policies maintained by external entities.

 

9. Policy Modification Protocol

This privacy policy remains subject to periodic revision. Updates may occur in response to service evolution, regulatory changes, or operational adjustments. When substantive modifications occur, the updated version will replace the existing document on this page.

Guests should review this policy periodically to remain informed about current information management practices.

 

10. Contact Channels

This inquiry form does not receive continuous monitoring. Time-sensitive matters require direct contact through the location-specific channels listed below. Reservation requests submitted through this form will not receive responses.

Book accommodations through our online reservation system, by telephoning the location directly, or by emailing the appropriate location for immediate booking assistance.

 

Atlanta Airport Concourse B, Near B16 Phone: (404) 762 7660 Email: info atlb16@minutesuites.com

 

Atlanta Airport Concourse B, Near B24 Phone: (404) 975 3941 Email: info atlb24@minutesuites.com

 

Atlanta Airport Concourse E Phone: (470) 945 5487 Email: info atle@minutesuites.com

 

Atlanta Airport Concourse F, Near F6 Phone: (404) 205 5040 Email: info atlf6@minutesuites.com

 

Nashville Airport Concourse D, Near D3 Phone: (629) 202 6936 Email: info nash@minutesuites.com

 

Baltimore Airport Concourse C, Near C3 Phone: (240) 720 2158 Email: info bwi@minutesuites.com

 

Charlotte Airport Atrium Phone: (980) 299 1542 Email: info clt@minutesuites.com

 

Charlotte Airport D and E Connector Phone: (980) 219 7145 Email: info cltd@minutesuites.com

 

Dallas Fort Worth Airport Terminal A, Near A39 Phone: (972) 973 7373 Email: info dfwa@minutesuites.com

 

Dallas Fort Worth Airport Terminal D, Near D23 Phone: (972) 973 4235 Email: info dfw@minutesuites.com

 

Detroit McNamara Terminal Concourse A, Near A66 Phone: (734) 442 7016 Email: info dtw@minutesuites.com

 

Houston Airport Concourse C, Near C14 Phone: (281) 982 3116 Email: info iah@minutesuites.com

 

John F Kennedy Airport Terminal 4, Near B39 Phone: (347) 321 6133 Email: info jfk@minutesuites.com

 

Philadelphia Airport, Between Terminals A and B Phone: (215) 937 1076 Email: info phl@minutesuites.com

 

Salt Lake City International Airport Phone: (385) 261 2592 Email: info slc@minutesuites.com