Updated: December 18, 2025
To accommodate all guests fairly, we maintain the following cancellation requirements:
Standard Reservations – Cancellations must occur at least 3 hours prior to your scheduled check-in time to qualify for reimbursement. Cancellations made within 3 hours of arrival are non-refundable.
Extended Stay Reservations – Overnight bookings require cancellation at least 12 hours before the scheduled check-in time for refund eligibility. Cancellations made within 12 hours of arrival forfeit the full reservation amount.
While we recognize that travel schedules frequently change unexpectedly, maintaining this policy ensures fair access to our facilities for all guests.
Guests must arrive within 15 minutes of their scheduled check-in time. Reservations not claimed within this window may be classified as a No-Show, resulting in full charges without refund eligibility, unless we receive advance notification of delays.
All Minute Suites locations operate beyond TSA security checkpoints, requiring valid boarding documentation for access. Security checkpoint hours vary by airport and are not available around the clock at every facility. Guests who cannot access our location due to TSA regulations may forfeit their reservation. We encourage reviewing your specific airport’s protocols before traveling.
Disclaimer: While Minute Suites strives to supply comprehensive booking information, we cannot issue refunds for reservations unused due to TSA limitations, airline restrictions, or other external factors beyond our control when cancellation policies are not followed.
All Minute Suites locations maintain smoke-free standards. Designated smoking areas are available outside airport facilities. Smoking within our suites results in an automatic $250 cleaning surcharge applied to your payment method.
We provide pristine, sanitized accommodations for every guest. Should any damage occur to your suite during occupancy, appropriate fees will be applied based on repair requirements and severity. Missing amenities or items will be billed at replacement cost. Suites requiring extraordinary cleaning beyond standard procedures will incur additional service charges proportional to the work needed.
Minute Suites connects with customers via phone, email, and text messaging.
When you book with us and share your mobile number, you grant Minute Suites permission to communicate via text message. These messages may include reservation confirmations, updates, and relevant service information. Standard messaging and data charges from your wireless provider apply.
Enrollment confirms that you are at least 18 years old, legally responsible for the account provided, and accept all conditions for our text messaging service.
Our messaging system delivers: Booking confirmations, schedule changes, facility updates, and other pertinent communications. Opting into this service means you consent to receive texts regarding confirmations, cancellations, rescheduling, operational closures, follow-up messages, and general communication. Contact your mobile carrier regarding any questions about your messaging plan or associated costs.
Minute Suites cannot be held accountable for transmission delays caused by network provider limitations.
Text STOP anytime to discontinue future messages.
Your privacy matters to Minute Suites. We maintain strict confidentiality regarding customer information and do not distribute or sell your personal data to third parties. For more information about how we protect your data, please review our complete privacy policy.
Minute Suites maintains the authority to deny or withdraw service, facility entry, or access at its discretion.
We enforce a strict conduct policy and will decline admission, revoke services, or ask guests to leave who: demonstrate intoxicated or disruptive behavior on premises, damage or threaten to damage property, create or threaten public disturbances, or cannot or will not provide payment for services rendered. Occupancy limits apply to each suite, and only registered guests may access our facilities. Guests who cause damage through negligence or intentional actions bear full financial responsibility, including repair costs and lost revenue from unavailable rooms during repairs.
Pets are welcome at Minute Suites without extra charges. However, should your pet cause damage or create cleaning needs beyond normal procedures, reasonable fees will be charged to your payment card. Fee determination rests with Minute Suites Management.
ADA-compliant rooms are offered at our locations and should be requested when booking to guarantee availability. Please reach out to your destination location directly for additional details.
Special booking terms may apply during peak travel periods, including certain holidays, major sporting events, festivals, or significant local occasions. These may include advance payment requirements, non-refundable reservations, or adjusted pricing. Contact your location for specific event policy information.
Minute Suites does not assume responsibility for personal items that are lost, damaged, or stolen during your visit.
Every location features comprehensive smoke detection systems and clearly posted emergency exit procedures in all guest areas and common spaces.
Minute Suites holds no liability for service disruption or delays caused by circumstances outside reasonable control, including natural catastrophes (earthquakes, hurricanes, tornadoes, floods, or similar events), warfare, hostile actions, terrorism, labor conflicts, strikes, governmental restrictions, embargoes, or utility failures. Should such circumstances persist beyond 120 days, either party may end the Agreement with full deposit return within 10 days of termination notice.
*All rates and policies subject to modification
